Job Description

The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.

Key Responsibilities

• Supervise the implementation of housekeeping standards and procedures in relation to:
  • Bedroom service
  • Bathroom service
  • Valet service
  • Cleaning service
  • Linen maintenance

Recommended changes to these standards and training needs on an ongoing basis.

• Maintain a current and thorough knowledge of all housekeeping systems.
• Assign tasks/rooms to the Housekeeping staff and show presence on the ‘floors’.
• Ensure maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly.
• Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to estab...