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Hotel Guest Service Rep

Kinseth Hospitality Companies | Iowa City, United States | Posted July 04, 2026

Position Overview

What we offer:

  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 
  • SUMMARY

    Provides customer service to guests of hotel by performing the following duties.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.
  • Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.
  • Date stamps, sorts, and racks incoming mail, faxes and messages.
  • Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a time...
  • Ready to Apply?

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