Step into a leadership role as a Front Desk Supervisor at Auberge Gisele's Inn in Baddeck County, Nova Scotia. Oversee hotel operations and ensure top-notch guest services daily.
Auberge Gisele's Inn is seeking a Front Desk Supervisor to manage the front office staff and operations effectively. Your responsibilities will include hiring, training, and coordinating schedules while resolving guest-related issues. This role demands a focus on improving guest satisfaction, managing billing, and maintaining accuracy within the Property Management System (PMS).
Key Responsibilities:
• Coordinate front desk operations for all staff
• Hire and train employees in safety and procedures
• Resolve customer service issues and submit reports
• Ensure accurate room assignments and billing processes
• Promote hotel services and upsell guest experiences
Requirements:
• Experience in hotel front desk operations required
• Proven leadership skills in a supervisory role
• S...