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Qualifications:Minimum of 6-8 years of professional experience in luxury hotel operations (multi-outlet) with at least 5 years at a management levelPrevious cruise line experience is an advantage, but not limited to experience in luxury hospitality, and other service-driven industries.Excellent fluent English (verbal and written). Conversational skills in additional languages are considered an asset.
Duties and Responsibilities:Provides strategic direction and leadership.Takes responsibility for all aspects of hotel operations to ensure optimum guest satisfaction through a welcoming and efficient guest service experience and foster crew friendliness.Forbes Standard: Embrace and Aspire to be Forbes 5 starForbes standard training: Crew are fully made aware of Forbes standard requirement and ship ready for possible inspection.ATRI – Ability to resolve challenges onboard and all issues are solved onboard.Daily powerful and inspiring Morning meetingMentors and supports Heads of de...