Overview

Education: College/CEGEP. Work setting: Hotel, motel, resort.

Responsibilities

• Develop and implement policies and procedures for daily operations.


• Recruit and hire staff.


• Supervise staff.


• Conduct performance reviews.


• Negotiate with suppliers for the provision of materials and supplies.


• Conduct training sessions.


• Perform front desk duties.


• Prepare budgets and monitor revenues and expenses.


• Arrange for and oversee maintenance activities.


• Enforce policies and procedures.


• Address customers' complaints or concerns.


• Assist clients/guests with special needs.


• Establish work schedules.


• Manage events.


• Organize and maintain inventory.


• Work with minimal supervision.


• Supervision: More than...