Designation - Hospitality Manager
Experience Required - Minimum 7 to 10 yrs in Hospitality Management
Qualification - Any Graduate (Preferably in Hospitality management)
1.Guest Experience & Resident Engagement
- Ensure top-tier guest/resident experience at all properties-like concierge services, clubhouse operations, visitor handling, and complaint redressal.
- Build a hospitality culture among on-site teams (security, front desk, maintenance, etc.).
- Organize community engagement activities , cultural events, and festive celebrations to build a vibrant living experience.
2. Standard Operating Procedures (SOPs)
- Create and implement hospitality SOPs for services like:
- Front desk operations
- Move-in/move-out process
- Visitor management
- Service requests
- Ensure SOP compliance acro...