**Description**



**Hospitality Concierge - Public Relations, Patient Experience Guest Services Department at Covenant Children's Hospital in Lubbock, TX**



**Multiple positions available:**



+ **Full-Time, Night shift**



***Please note that this position is onsite and therefore requires the ability to commute to Covenant Children’s Hospital in Lubbock, TX.***



The Hospitality Concierge is the welcoming heartbeat of the campus — delivering true second‑mile service by creating an inclusive, patient‑centric experience that lives our promise: “Know me. Care for me. Ease my way.” As the very first point of contact, the Hospitality Concierge sets the tone with warmth, professionalism, and calm confidence, guiding patients, guests, and caregivers through every step of their visit. Armed with expert knowledge of hospital services, campus layout, and the surrounding community, they seamlessly provide wayfi...