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Hospital / Institutional Customer Representative - Reading, PA

Merck | Raleigh, United States | Posted July 04, 2026

Position Overview

**Job Description**

The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays a critical role in supporting our Company's customer centric business model. He/she is responsible for working with the Hospital Customer Team to understand and identify Health Care Provider (HCP) customer needs, support pull-through activities relative to the customer strategy, and ensure that our Company is viewed as demonstrating value and better health outcomes to healthcare professionals and their patients.

The primary activities include:

+ Communicates about product in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs
+ Engages in informed discussions about products with HCP customers - knowing when/how to seek and provide additional information
+ Within select customer accounts acts as primary point of contact for c...

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