* Answer incoming calls in a friendly, professional and knowledgeable manner.

Create and maintain client and caregiver schedules. Problem-solving skills needed for creating compatible matches and the development of positive relationships.

• Monitor and log all client and caregiver activity utilizing the software system.

• Follow up with all client and caregiver issues to ensure their problems are resolved in a timely manner.

• Recognize and capture opportunities to increase service hours to enhance and/or increase quality care..

• Maintain open and effective communication with coworkers, caregivers, clients and family members.

• Misc. case work as needed

• Ensure accuracy of data/information in system and files

• As assigned by manager

This job is for you if you are:

• A problem solver