Position Overview
Summary:We are seeking a skilled ServiceNow ITOM Developer with 3-8 years of experience to play a pivotal role in designing, developing, implementing, and maintaining ServiceNow IT Operations Management (ITOM) solutions. This position is critical to ensuring the seamless operation of IT service delivery through robust automation, accurate asset visibility via the CMDB, proactive event management, and reliable system integrations. The successful candidate will contribute to enhancing IT operational efficiency, driving service reliability, and supporting enterprise-wide digital transformation initiatives.
Responsibilities:
Design, develop, and implement ServiceNow ITOM solutions tailored to business needs
Configure and maintain Discovery workflows to ensure accurate and up-to-date asset data in the CMDB
Develop and manage event management rules and correlation policies to reduce noise and improve incident response
Build and supp...