On-site - Paranaque | 5-10 Yrs Exp | High/Senior | High School | Full-time | Salary: 100K-120K per year

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Provide excellent customer service to Spanish-speaking clients.
• Handle customer inquiries through various channels, including phone, email, and chat.
• Resolve customer complaints and issues effectively and efficiently.
• Maintain up-to-date knowledge of products and services to offer accurate information.
• Document customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: High School diploma or equivalent (Bachelor’s degree preferred).
• Experience Level: 5-7 years of experience in customer service or related field.
• Skills and Competencies: