• 20,000 SIGNING BONUS!
• College degree of any 4-Year course or Completed at least 2 years in college with 6 Months Non BPO work experience
• Senior High School graduate with 1 Year BPO experience
• High School graduate with 2 Years BPO experience

Roles & responsibilities:

• Handle inbound/outbound provider calls for voice support

• Address all queries from Providers (Eligibility and Benefits, claim status, Authorization, other inquiring pertaining to the account of the Member) supported by the business.

• Understand the Account's Business Strategy and managed care direction.

• Utilize and be familiar with current system functions, applications and enhancements.

• Additional responsibilities include development and training of self and co-workers.

• Suggest and shares ideas for system improvements.

• Experiments with and accepts new ideas in a positive and tim...