Skills

IT Support Engineer (L1/L2)

Location: Chandigarh, India (On-site)
Experience: 2–5 Years
Employment Type: Full-Time

About Cogniter Technologies

Cogniter Technologies is seeking a proactive and customer-focused IT Support Engineer (L1/L2) to join our growing IT team. The ideal candidate will be responsible for ensuring the smooth operation of end-user systems, devices, applications, and IT services by delivering timely technical support and effective issue resolution.

This role offers an excellent opportunity to work with modern IT infrastructure, support enterprise technologies, and contribute to a high-performing service-oriented environment.

Key Responsibilities

Level 1 (L1) Support

Respond to user support requests through phone, email, chat, and ticketing systems within established service levels.

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