Position Overview
We’re looking for a Hire Administrator to join a well-established engineering business in Sheffield, supporting a busy hire department and delivering a first-class experience to customers.
The Role
As Hire Administrator, you’ll play a key role in ensuring the smooth day-to-day running of the hire function. This is a varied and fast-paced position involving customer service, order processing, quotations, and coordinating hire equipment to meet customer requirements.
Key Responsibilities
* Answer incoming phone calls and emails in a professional and timely manner
* Process customer orders and hire transactions accurately
* Prepare and issue quotations promptly
* Input hire contracts onto the hire system, ensuring all information is accurate
* Organise dispatch and collection of hire equipment in line with customer requirements
* Liaise with Accounts to ensure pro forma payments are received before dispatch
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