Job Title

HES Training Manager

Job Code

JPC - 5974

Location

Dubai

Experience

3–6 years

Education

Bachelor’s degree or above

Industry

Retail / Electronics / Consumer Experience

Language

Fluent English; Arabic proficiency preferred

Job Summary

Responsible for building and regional implementation of the training system for UAE experience stores. Improve store professionalism and sales performance, drive consumer education and consistent brand experience, manage field trainers, and ensure measurable, sustainable training outcomes that comply with local culture and regulations.

Key Responsibilities

• Develop annual/quarterly/monthly training plans, course frameworks and SOPs covering product knowledge, sales scripts, service procedures, experience operations and brand messaging, with coverage for both Arabic and English scenarios...