Helpline Advisor

Location: London – GBP • Full Time • Posted by: Southall Black Sisters • Posted: Sunday, 14 June 2026

To provide high quality and comprehensive helpline advice, information, practical and advocacy support relating to violence against women and girls (VAWG) perpetrated against Black and minoritised women and girls.

To work alongside helpline Coordinator and helpline volunteers, ensuring the service is trauma‑informed, safe, and effective.

Benefits

• Generous annual leave entitlement
• Hybrid working
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited trainin...