Position Overview
**Deskside Services Technician- 95k On- site NYC**
. The ideal candidate will be instrumental in setting up and repairing technology within the firm, with a focus on troubleshooting laptops, printers, scanners, phones, and related hardware. Additionally, this role will provide support for conferences, events, and meetings, utilizing Zoom Rooms, Zoom Phone, and advanced AV technology.
**Essential Job Requirements:**
+ Troubleshoot and diagnose hardware and software issues on Microsoft Surface laptops.
+ Deploy and set up IT equipment such as PCs, printers, and telephones.
+ Demonstrate expertise in Zoom Rooms, Zoom Phone, and AV troubleshooting.
+ Establish and manage video conferencing sessions, including Zoom meetings and Zoom Rooms.
+ Provide audio/video support during events, meetings, and conferences, ensuring high-quality presentations and interactions.
+ Collaborate with the Help Desk and technical staff to identify and resolve desktop en...