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Position Overview

We are looking for a proactive and customer-focused Helpdesk Specialist to join our IT team in Mexico City. In this role, you will be responsible for delivering high-quality technical support, ensuring the smooth operation of IT services, and providing hands-on assistance to employees across the organization.

The ideal candidate will have strong experience supporting macOS devices in an enterprise environment, including troubleshooting hardware and software issues, performing system rebuilds, and managing device lifecycle activities. This is a fully onsite position offering...