Helpdesk Operator

Contract: Healthcare

Location: London, SE18 4QH

Hours of work: 37.5

Working Pattern: Monday to Friday, 2pm - 10pm

Contract Type: Permanent

Hourly Rate: £13.49

We are seeking a Switchboard & Helpdesk Operator to join our team at Lewisham and Greenwich NHS Trust.

This role combines Switchboard and Helpdesk responsibilities, providing essential operational and emergency support across the Trust.

You will be responsible for handling internal and external calls, managing emergency communications, logging and prioritising Estates and Facilities tasks, monitoring CAFM systems, and coordinating with Trust, ISS, and external service providers to support the effective delivery of services. 

The Role