**Req ID:** RQ221736
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** Secret
**Public Trust/Other Required:** Other
**Job Family:** Technical Support Services
**Skills:**
Microsoft Office,Service Desk (Inactive),Ticketing Systems
**Certifications:**
ITIL Foundation - ITIL - ITIL, CompTIA - Security+ - CompTIA - CompTIA, Azure Fundamentals (AZ-900) - Microsoft - Microsoft
**Experience:**
4 + years of related experience
**US Citizenship Required:**
Yes

**Job Description:**

GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC. This position is under an IT modernization and sustainment program within a component agency of the Department of Homeland Security (DHS). This position will report directly to the Service Desk Manager or a Shift Lead. In order to more effectively achieve its mission objectives, the component agency must provide technica...