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The Opportunity:
Design, implement, and maintain strategic, multi-disciplinary IT programs in support of corporate strategy. Apply specific functional knowledge, and working or general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance, and review or guide activities of junior employees.
You Have:
2+ years of experience leading a help desk team
Experience with ticketing systems and triaging tickets for a team
Experience with AWS and with RHEL or Windows Server
Experience with Agile
Experience on a DevOps team
Experience with process improvement and automation
Ability to communicate with stakeholders and clients across the program
Secret clearance
Bachelor's degree
DoD 8570 IAT Level II Certifi...