Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.




Job Title: Help Desk Specialist



Location: Washington, DC (Onsite)


Job Summary: 

Our client is seeking one Helpdesk Specialist candidate to provide support to our internal customers onsite and offsite. You will be responsible for responding to inquiries and requests for assistance with software, technical, and other problems to be resolved.



This position provides expertise, advice, and advanced knowledge, including in-depth problem solving, to users or customers to help diagnose and resolve their computer or system equipment issues.



The helpdesk position is responsible for troubleshooting methods to fix a problem with a network, and they will log complaints into a database. In additi...