We are an employee owned PropTech company that has unparalleled experience in the field of property management solutions.

Based in Clerkenwell in central London, we supply and support around 300 organisations with our well-known TRAMPS, BlueBox, 06ix and Estateman products.

With a compliment of 60 staff, we're one of the leading innovators in our sector. Our products contain sophisticated tools to automate processes, analyse information, and integrate more effectively with other best-of-breed applications.

In recent years the development of the web-based Mojo brand and web apps that work seamlessly with our existing products, has seen growth of the company and this is expected to increase further over the coming years.

Role Overview

The Trace Solutions Helpdesk acts as our clients' primary point of contact with the business.

As a Helpdesk Support Analyst, you will be expected to provide product support, and promote our other services, s...