Description
We are looking for an experienced Help Desk Analyst III to join our team in Farmers Branch, Texas. In this role, you will provide advanced IT support, troubleshooting, and maintenance for hardware, software, and network systems. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to contribute to a collaborative and dynamic environment.


Title: HelpDesk III

Location: Framers Branch, Tx

Pay: $32-38 per hour

Duration: 6 Month Contract to hire


Responsibilities:

• Deliver expert-level technical support for escalated issues across hardware, software, and network systems.

• Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication.

• Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service.

• Collaborate w...