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Help Desk Analyst I: IT Support & Troubleshooter

Capgemini | Remote, Colombia | Posted May 30, 2026

Position Overview

Capgemini is seeking a Helpdesk Analyst in Colombia to provide technical support and troubleshoot customer issues, including hardware, software, and network-related problems. The ideal candidate will have at least 1 year of helpdesk experience, strong communication skills, and be fluent in English. This role offers a competitive salary, performance-based bonuses, and an inclusive work environment, along with comprehensive benefits including private health insurance and opportunities for career development.
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