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Healthcare Process Improvement & Innovation Leader

Concentrix | manila, Philippines | Posted June 06, 2026

Position Overview

A leading outsourcing service provider in Manila is seeking an Innovation Senior Manager to drive process innovation and transformation through automation and co-innovation. The ideal candidate will have over 10 years of experience, including 5+ years focused on innovation and process improvement in a BPO context. Key responsibilities include managing innovation initiatives, facilitating stakeholder sessions, and staying updated on market technologies. This role demands strong analytical and project management skills, with a focus on collaboration and communication.
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