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Healthcare Non-Voice Agent: Patient Support & Claims

Caldwell Communications Consultancy Philippines | caloocan, Philippines | Posted June 21, 2026

Position Overview

Caldwell Communications Consultancy Philippines is seeking Healthcare Non-Voice Agents to support patient inquiries and insurance questions. This on-site position in Caloocan requires high school graduation, a customer-oriented mindset, and basic computer skills. Agents will respond to inquiries via phone, chat, and email, assist with claims and form submissions, and ensure accurate documentation. Shifting schedules apply, including nights and weekends, with paid training provided on healthcare systems.
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