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Healthcare - Customer Service Representative (CSR)

Synlink Recruitment Outsourcing Co. Inc. | taguig, Philippines | Posted June 13, 2026

Position Overview

Responsibilities

  • Manage patient communications, including calls, emails, and appointment confirmations
  • Support referral processing, pre-authorization requests, and follow-up activities
  • Maintain and update patient records while ensuring HIPAA compliance
  • Prepare, produce, and distribute medical reports

Qualifications

  • Open to high school graduates, college undergraduates, and college graduates
  • Experience is not required, though background in a healthcare account is an advantage
  • Must have strong communication skills

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