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Healthcare Coordinating Specialist

International SOS | Akasaka, Japan | Posted June 26, 2026

Position Overview

Essential Job Duties and Responsibilities:

The role of the Healthcare Coordinating Specialist (HCS) is to coordinate the medical appointments between medical providers and clients The HCS is responsible for overall case management and coordinating to ensure clients are sent to the right health care providers.


Excellent Japanese and English skill is required for this position.

Description:


Key Responsibilities

  • To assist clients with coordinating medical appointments with Japan local health providers

  • Manage all existing open cases on behalf of Civilian employees of the DOD US Federal Employee Health Benefit (FEHB) Program in line with the relevant operational procedures.

  • Attend to all new appointment requests in a timely and professional manner in co-ordination with guidance from CNs .

  • Maintain clear and accurate case notes/records and within the r...

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