ANEW Hotel OR Tambo i is looking for a Head Waitron to lead service excellence on the restaurant floor while supervising waitstaff and ensuring exceptional guest dining experiences.
The successful candidate will be based in Gauteng, Benoni.
Key Responsibilities
Service Leadership
- Supervise service staff during shifts
- Maintain service standards
- Coordinate floor operations
- Handle VIP guests
- Monitor guest satisfaction
Team Management
- Supervise waitstaff
- Coordinate shift schedules
- Train new staff
- Monitor performance
- Handle service issues
Operations
- Manage table assignments
- Oversee setup procedures
- Monitor service timing
- Coordinate with kitchen
- Maintain service equipment
Quality Control