Blended/ Hybrid work Home & Office Senior Leadership Team Our client is looking for an experienced operations leader to head up its Direct Labour / Repairs offering, driving high-quality repairs, damp and mould works, and an outstanding resident experience. The Role You'll lead the day-to-day delivery of responsive repairs, ensuring safety, compliance and value for money while building a high-performing, customer-focused team. What You'll Do Lead service operational delivery of housing repairs and damp and mould works across Drive performance, KPIs and continuous improvement across direct labour teams Own budgets, resourcing and value-for-money outcomes Champion an excellent, top-quartile resident experience Build strong relationships with stakeholders, contractors and the Board Create a first-class service repairs function What You'll Bring Significant experience leading / developing commercial repairs, maintenance or direct labour operations Strong technical, financial and people-l...