What you’ll do

• Lead and coordinate the work of two operational teams within the partnerships function, ensuring clear ownership, accountability, execution quality, and continuous process improvement.
• Drive the onboarding of PSP companies onto processing channels brought in by the business development team – from first contact through to live transactions.
• Build, maintain, and scale integrations with new and existing partners, ensuring smooth technical and commercial setup processes.
• Own and oversee a portfolio of merchant accounts across multiple partner channels – monitor performance, identify risks, and drive resolution.
• Maintain and continuously improve the partner risk register, proactively managing compliance, IPS, acquirer, and operational risks.
• Oversee merchant account infrastructure, including volume limits, transactional activity, statuses, and operational history.
• Review, negotiate, and optimize commer...