Head of Operations

Our client, established for almost 30 years and enjoying a turnover of £50m, satisfies its UK customers’ needs from a 40000 sq ft warehouse and fulfilment centre based in County Durham. Providing a range of equipment to both B2B and B2C clients across the construction and DIY sectors they now require a Head of Operations to translate the company’s strategic operational objectives into practical execution as they embark on a major investment to double the capacity of their existing warehouse facilities.

You will report into the new leadership team.

Your specific responsibilities as Head of Operations will include:

* The daily running of two 18000 sq ft warehouses and fulfilment operation

* Managing and developing a team of three warehouse managers and their supervisors

* Ensuring dispatch deadlines, stock & order accuracy targets and customer service expectations are met

* Ensuring inbound, split/rework, sto...