Head of Operational Model Excellence, Credit & Surety (Hybrid; m/f/x/d; 80-100%)

Key Responsibilities

• Lead the design and evolution of the Credit & Surety e2e operating model, including leveraging AI to enhance efficiency and decision‑making
• Translate targeted business outcomes into target‑state processes, service models, governance structures, and operating principles
• Program manage technology‑enabled initiatives
• Identify optimization opportunities and implement sustainable solutions
• Identify risks and control gaps and drive mitigation
• Track outcomes and embed continuous improvement

Cross‑Functional Leadership

• Act as a trusted partner to business and functional leaders
• Drive collaboration across functions and regions
• Align stakeholders around clear direction and outcomes

About the Team

The Operational Model Excellence (OMEX) te...