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Head of Customer Success, AI-Driven Frontline

Jobleads-UK | Greater London, United Kingdom | Posted May 16, 2026

Position Overview

Sona is seeking a Head of Customer Success to lead and develop the CSM team and drive customer engagement. Your role will involve managing enterprise accounts and evolving the customer success model with a focus on AI integration. We offer a competitive salary between £90,000 and £115,000, along with share options and a comprehensive benefits package that includes extensive leave and health insurance. Join us in London to make an impact on the frontline workforce management landscape.
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