Cigna Healthcare is a global health service company serving more than 180 million customers worldwide. We deliver quality health care through choice, affordability, and integrated capabilities, advancing whole‑person health.

The Head of Claims Middle East will ensure the delivery of operational, financial, and service objectives of the claims department. The role oversees processing of insurance claims with emphasis on financial and operational targets, effective monitoring and control over expenses, investment performance, product profitability, headcount, budget variances, and high‑level productivity and efficiencies.

Key Accountabilities

• Strategic: Develop, adjust, and coordinate claims operations strategy and corresponding business plans, budgets, and initiatives for ME countries (UAE, Oman, Qatar, Bahrain & Kuwait). Lead major transformational projects to deliver a differentiated customer experience, simplify operations, strengthen the...