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Teleperformance | Barcelona, Spain | Posted June 09, 2026
Position Overview
Your Main Responsibilities Will Be:
Performance Excellence Management: presentation and analysis of performance and forecast figures to all stakeholders.Monitoring performance and building action plans towards improvement of it.Build sales strategy and monitor the execution and effectiveness of it.Responsible for performance improvement plans and performance appraisal reviews.Accountable for team members development and career path clarity.Coach their direct report and second level towards their professional development through 1x1 and others.Responsible for operating profit: ensuring the most efficient possible operation includingfinancial forecasting.Responsible for employee satisfaction and motivational and engaging plans execution.Managing and engaging different stakeholders towards the improvement of client satisfaction. Requirements<...