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Head, Ecosystem Design

Hong Leong Bank | kuala lumpur, Malaysia | Posted June 19, 2026

Position Overview

Functional Responsibilities

  • Portfolio Optimization: Architect and execute a multi-format physical network strategy that balances high-cost traditional branches against flexible, agile formats such as and Non-Cash Service Hubs (SAH) to ensure maximum community reach at optimal unit economics.
  • Scaling: Mastermind the end‑to‑end site identification, micro‑market viability mapping, and rapid deployment of formats within community hubs to capture local footfall.
  • Speed‑to‑Market Management: Drive the cross‑functional project pipeline to achieve an aggressive 4‑month launch timeline for new locations compared to the standard 9‑month traditional delivery cycle.
  • Legacy Footprint Remodeling (SAH): Identify underperforming branches experiencing regulatory or community amalgamation deadlocks. Re‑engineer their operating structures by eliminating manual teller/vault cost canters and re‑profiling them into lean, service‑digital hubs.
  • Ph...

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