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Kitchen Operations & Food Preparation: Lead and train the kitchen team to deliver consistent, high-quality meals in line with lodge and brand expectations. Design and implement seasonal, innovative, and globally inspired menus that reflect both local culture and guest preferences. Ensure strict portion control and presentation consistency to meet fine dining standards. Oversee food preparation, ensuring efficiency, hygiene, and attention to dietary and allergy requirements. Conduct quality checks on food taste, appearance, and service timeliness.
Guest Experience & Service: Engage with guests to understand preferences, gather feedback, and accommodate special dietary requirements. Ensure guest meals (plated and buffet) are presented beautifully, in keeping with luxury lodge aesthetics. Collaborate with Front of House and Management to personalise culinary offerings based on guest profiles. Proactively manage guest complaints, preferences, and feedback loops to continuousl...