Job Title: Hardware Production Support
Location: Austin Texas/Sunnyvale CA
Job ID :(phone number removed)
Pay Rate: $39/hr (all Inclusive)
Candidate must able to work on W2
No OPT/CPT/No C2C Salary Range:
$39/hr (all Inclusive)
Introduction
This position is focused on providing exceptional hardware production support to retail store teams. The ideal candidate will have a customer-focused mindset with the patience and empathy needed to support teams to high standards.
Required Skills & Qualifications
- Fluent in written and spoken English, with strong reading comprehension skills
- Ability to communicate technical information clearly and effectively to non-technical store employees
- Strong documentation skills to accurately capture troubleshooting steps and resolutions within work notes of tickets
- Proven experien...