Transform IT support delivery with Systematix as a hands-on IT Solutions Support Engineer. This onsite role in Vancouver focuses on endpoint management and operational support.

You will play a key role in evolving IT support functions, integrating automation, and self-service capabilities throughout the organization. Collaborate with internal stakeholders to ensure a secure and high-performing tech environment while proactively addressing technical issues.

Key Responsibilities: • Maintain and scale IT solutions for better user experience • Support automation and self-service initiatives effectively • Troubleshoot SaaS and networking infrastructure issues • Engage directly with clients to resolve IT support concerns • Manage endpoint solutions using JAMF and Intune

Requirements: • 3+ years in Technical Support or Desktop Engineering • Proficiency with identity management tools like Okta • Demonstrated expertise in troubleshooting technical issues • Strong comm...