Minimum Qualifications

Lodge Manager

• Diploma or Degree in Hospitality Management, Tourism Management, or related field.

Guide

• Recognised Tourist Guide qualification.
• Valid guiding certification and permits.
• First Aid certificate and valid driver’s licence with PDP (where required).

Experience

• 3–5 years’ experience in hospitality or lodge management.
• Previous guiding experience in a lodge, reserve, or safari environment.
• Experience in guest relations and staff supervision.

Knowledge

• Lodge and hospitality operations.
• Wildlife, conservation, and tourism practices.
• Health and safety regulations.
• Customer service and guest experience management.

Skills

• Leadership and management skills.
• Excellent communication and interpersonal skills.