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Guest Services Supervisor: Elevate Guest Experiences

EDITION | cape town, South-Africa | Posted May 31, 2026

Position Overview

EDITION is looking for a Full-Time Non-Management Guest Service Agent in Cape Town. In this role, you'll be responsible for answering and processing guest requests across multiple communication channels, providing support and information about hotel amenities, and ensuring guest satisfaction. Candidates should have at least 2 years of related experience and 1 year in supervisory roles. A Matric qualification is required. Join a team where your contributions are valued and necessary for creating exceptional guest experiences.
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