The Study at University of Chicago is currently seeking a charismatic and highly organized Guest Service Manager to manage and mentor our Guest Service and Front Office operation team members.

This position is a highly prominent guest-facing role within the hotel and is responsible for the daily operations of the guest experience under the direction of the Director, Rooms and in alignment with Study brand standards.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority.

We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities:

• Be an integral part of the Front Office operations, including guest check-ins and outs, answering phone calls, making reservations, and responding to guest inquiries.


• Manage, mentor, and engage Guest Service Agents, Reservation, Ni...