JOB TITLE – Guest ServicesAssociate

DEPARTMENT – Front of House

CONTRACT TYPE – Full Time

RATE OF PAY – £12.72 per hour

HOURS – 37.5 hours

LOCATION – Westgate street, Cardiff CF10 1DA

OVERVIEW

Join the ‘Greatest Story in Hospitality’ by becoming one of our Guest Services Associate ‘Hospitality Heroes’ based in our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE

• Excellent communication skills, a passion for hospitality, and a keen eye for detail
• The go-to expertise for guest inquiries, providing accurate and helpful information across all outlets
• Exceptional service skills towards guests and colleagues with professionalism and warmth
• Experience in handling multiple tasks efficiently while ensuring attention to detail in every interaction
• Excellent ...