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Guest Reservations Specialist — Upsell & Service Excellence

AccorHotel | sepang, Malaysia | Posted July 02, 2026

Position Overview

AccorHotel in Sepang, Malaysia, is seeking a detail-oriented Reservation Agent to deliver exceptional customer service. You will manage guest reservations, ensuring a seamless booking experience while collaborating with hotel departments.

The ideal candidate has experience in a customer-facing role, proficiency in reservation systems, and excellent communication skills. This position offers a vibrant working environment where attention to detail and guest satisfaction are paramount.

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