Guest Relations Officer (Seasonal/Part-time)

Cape Town, South Africa | Posted on 20/04/2026

Salary Will be discussed during interview City Cape Town Province Western Cape Country South Africa Postal Code 7625 Job Description

Our Cape Joy team is looking for a Guest Relations Officer , you will play an integral role in our daily operations, ensuring every guest experience is seamless and memorable from arrival to departure. If you have a passion for hospitality and delivering outstanding service, we would love to hear from you.

Key responsibilities:

Oversee and coordinate the work of housekeeping staff to ensure rooms and facilities are maintained to the highest standard. Prepare and serve breakfast for guests in the mornings, ensuring quality and attention to detail. Manage reservations and guest communications using Nightbridge . Handle invoices and basic financial administration with Zoho Books . Assist guests with queries, requests, and local recommendatio...