About us...

Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.

A bit about what you will do...

The Guest Relations Ambassador will directly report to the Guest Relations Manager and is responsible ensuring that on all occasions guests are completely satisfied with their stay and that the service they receive meets or exceeds their expectations.

• Greets and maintain an excellent working relationship with guests/clients and colleagues.
• Attend to any guest comments / queries brought to their attention and deals with these efficiently and courteously.
• Work together with the Head Porter to ensures the management of guest luggage (arrival/departure and ...