Guest Relations Agent - Accor Dubai. The Guest Relations Agent - Accor Dubai will be based at Rixos The Palm, a luxury family beach destination on Palm Jumeirah. The role is focused on delivering exceptional guest service, ensuring VIP arrivals and departures run smoothly, and maintaining personalized communication with guests to enhance their overall stay. This position is essential in upholding Accor's high service standards and creating memorable guest experiences.

Location: UAE / Dubai, Industry: Hospitality / Travel, Function: Guest Services / Concierge, Salary: monthly (Market estimated), Job Type: Full‑time.

What You'll Do

• Greet and assist guests with personalized, attentive service
• Respond promptly to guest requests, questions, and special needs
• Anticipate guest requirements and deliver proactive solutions
• Coordinate all VIP arrivals, departures, and special requests
• Handle and resolve guest complaints with...