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Guest Experience Supervisor (m/f/d) - in charge of the Front Desk - Berlin Marriott Hotel

Marriott | Berlin, Germany | Posted June 17, 2026

Position Overview

**Additional Information**
**Job Number** 26035441
**Job Category** Rooms & Guest Services Operations
**Location** Inge-Beisheim-Platz 1, Berlin, Berlin, Germany, 10785
VIEW ON MAP (https://www.google.com/maps?q=Inge-Beisheim-Platz%201%2C%20Berlin%2C%20Berlin%2C%20Germany%2C%2010785)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

German language skills are mandatory for this position.

**POSITION SUMMARY**

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommoda...

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